Frequently Asked Questions

What is your processing time on orders?

Orders take between 24 and 48 hours to process once they are placed.We make every effort to ship orders as soon as possible!When Monday is a holiday, we ship on Saturdays instead of Mondays.
why won't my wood wick stay lit?

If you’re having trouble keeping your wood wick candle lit, trim the wood wick’s ashy end with a wick trimmer or gently break it off with your fingers.
What are the benefits of Coconut Soy wax?

I'm very happy you inquired! Compared to paraffin wax, soy wax burns 30–50% slower, giving you a longer-lasting candle. In addition to being safe for the environment, burning coconut soy wax emits very little to no soot and no toxic gases into the atmosphere.
What are the benefits of wood wicks?

Wood wicks burn significantly cleaner since they don't contain any heavy metal residue, unlike cotton wicks.Wood wicks are not only better for the environment, but they also release the aroma of the candle more quickly, have a pleasant crackling that keeps you company, and, let's face it, look pretty!
How long does a candle last?

A 10oz coconut soy candle lasts 55-60 hours with proper wick care.